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Adaptive Services

Building the package that’s right for your brand.

How Adaptive can support your brand in the UK Market

Agent Sales

Providing our representative brands with face-to-face and digital contact points to present and deliver sales of their products.

Warehousing & Logistics

From our central location we offer short, medium and long-term warehousing solutions for the storing and movement of our clients goods.

Distribution & Fulfillment

Getting goods to customers in real time is important, we provide a range of next day logistical services to get products to customers in the time frame we have all come to expect.

Marketing & Events

Representing brands, we offer a range of marketing services, from targeted digital campaigns, through to attending shows and events.

Import & Clearance

We make the changes from Brexit easy, with simple, hassle free importation of goods into the UK market.

Customer Aftercare

Managing customers expectations quickly, efficiently and in real time.

Returns & Warranty

Making customer journeys hassle free, we can take goods back into our warehouse to save on expensive shipping costs back to Europe or further.

Mechanics & PDI

Our in house bicycle mechanics keep our customers wheels turning, from bike repairs, bike builds, servicing and pre-delivery inspections; we can do it all.

Compliance

Keeping your business safe and protected using our expertise in product compliance, product standards, testing certification and audited vendors.

Product Sourcing

Our in-depth supply chain knowledge and relationships with vendors across the world, allows for fast and reliable sourcing of the best products in our respective market.

We offer a collaborative approach

Share Ideas, Build Bespoke Sales Strategies

Deliver Product Training & Targeted Presentations

We Help Deliver Global Brand Strategy To Our Local Market

Open Approach To Local Market Intelligence

Build Brand Representation Through Defined & Agreed Selling Channels

Our Customers Are Your Customers, We Encourage Open Dialogue & Direct Interaction

We Work As If We Are Part Of The Brand & Represent Accordingly

What Adaptive Offer

Brands & Suppliers

  • Sales penetration with a targeted spread of UK retailers.
  • Local market after sales support and customer service.
  • Detailed, timely analysis of returns and warranty claims.
  • Greater influence over range coverage.
  • Single shipments into one warehouse (one customs clearance).
  • Local market intelligence and customer feedback.
  • Access to sales demand analytics.
  • Effective, professional brand representation.
  • Focused approach in all activities centred around your brand.
  • Optimised sales by servicing local demand with fast efficient deliveries.
  • Local market assistance in delivering global brand strategy.
  • Media exposure and marketing drive with agreed minimum KPI’s.

Build the package that's right for your brand

Brands pick and choose from the items we offer to build the service package that’s right for them. Minimum term is 12 months per package, but packages can be bolted on at any point during the year, giving the brand more control over both their costs and their expectations.

What Adaptive Offer

Retailers & Suppliers

  • Quick supply (24hours or less).
  • Direct access to after sales support and customer services.
  • Time sensitive warranty and returns procedure.
  • Credit terms on new purchases.
  • Easy access to product specific training.
  • All communication in local language.
  • Country specific content assets.
  • Tailored marketing campaigns to drive consumer demand.
  • Competitive RRP and optimised margins.
  • Simple order process (no custom clearance or additional taxes/duties).
  • Consolidated supply chain, offering access to multiple brands.